HEALTHY INDIVIDUALS LIVE IN HEALTHY COMMUNITIES

KANA medical clinics are formally recognized as a Patient Centered Medical Home (PCMH). The PCMH model creates accessible, comprehensive, integrated, patient-centered, safe, and satisfying care for both our patients and providers. Through this model, our Primary Care Provider teams, led by medical providers, develop ongoing relationships with their patients that lead to trust and open communication. This improves the level of care patients receive. We are proud to offer this model of care for our community, which reflects our Sugpiaq Alutiiq values.

Our medical clinics provide health care in an outpatient clinic setting that ensures accessible and affordable care is available on Kodiak Island for our Native Beneficiaries and all community members.

KANA’s medical clinics are open 8 a.m. to 6 p.m. Monday through Friday and 9 a.m. to 5 p.m. Saturday with a mix of urgent care and pre-booked appointments. We offer 24-hour access to medical advice through our nurse triage line or to our nurse advice line after hours.

We see our patients for urgent needs any time during business hours, and we will help to coordinate care at the local ER and hospital when urgencies and emergencies arise. Our physician team provides direct services for KANA patients at Providence Kodiak Island Medical Center when needed for hospital medicine including obstetrics, the delivery of babies, newborn care, pediatric care and ICU care. Our team will work with you to coordinate your care between Providence and KANA.

Medical services

Medical services are provided by care teams, led by our team of primary care providers (PCPs) that includes board-certified Family Medicine physicians, physician associates, and family nurse practitioners. Our PCPs work closely with their team of nurses, referral navigators, medical assistants, scheduling and registration specialists to meet our patients’ individualized needs. We provide timely appointments and partner with our patients to determine which medical services works best for each person and family.

  • Addiction services including medications
  • Alaska Native Medical Center Specialty Clinics
  • Chronic and Complex Disease Management
  • Dermatology Procedures
  • Family Planning (Contraception including IUDs, Nexplanons, and vasectomies)
  • Geriatric/Elder Care
  • Immunizations
  • LGBTQ Care
  • Men’s Health
  • Musculoskeletal and Sports Medicine including joint injections
  • Nurse Case Management
  • Nutritional Services
  • Obstetric Care
  • Pediatric Care (newborn care, immunizations, and well child checks)
  • Primary Health Care Visits
  • School & Sport Physicals
  • Urgent and Emergent Care
  • Well Adult Care
  • Women’s Health
  • X-Rays

Through the Alaska Native Medical Center and Southcentral Foundation, KANA provides outpatient specialty clinics to our Alaska Native and Veteran Beneficiaries. These services are available by referral only, except optometry which is a self-referral on a first-come, first-serve basis.

  • Rheumatology
  • Cardiology
  • Ear, Nose, and Throat
  • Audiology
  • Psychiatry
  • Obstetrics and Gynecology
  • Ophthalmology
  • Diabetes
  • Orthopedics
  • Hepatology
  • Pediatrics
  • Optometry

Patients are encouraged to inquire about specialty clinic services through their primary care provider, who will discuss options and referrals. Scheduling is completed through your Care Team navigator.

KANA’s Laboratories perform moderately complex lab tests on-site and issue prompt test results, enabling patients to remain close to home. The laboratory is staffed by Medical Laboratory Scientists, Medical Laboratory Technicians, Laboratory Assistants and Phlebotomists.

Our expanded testing menu allows our team to perform additional on-site tests in Kodiak and at Village clinics. With rapid advancements in medicine, our goal is to remain progressive with state-of-the-art technology to meet the needs of our patients.

KANA’s lab professionals provide our customers, patients and healthcare colleagues with quality, timely, and accurate results using the most advanced technologies available.

Mill Bay Health Center Laboratory holds a CLIA Certificate of Compliance, while KANA Main operates under a CLIA Waived Testing license. Village Clinics are all covered by a Multi-Site Provider Performed Microscopy CLIA License enabling Village Medical Providers to perform waived tests and when certified, on-site microscopy.

KANA’s Pharmacy serves Indian Health Services and Veterans Administration enrollees at the Alutiiq Enwia Health Center – KANA Main, 3449 Rezanof Drive East. Our pharmacists consult regularly with doctors, advanced practice providers, and dentists to provide appropriate medications for Kodiak and Village patients. We provide efficient, safe services including checking for drug interactions, dosing and prescription accuracy. Pharmacist consultations are available and will include reviewing your medications and discussing medication use, safety, and risks.

We work closely with our village practitioners, health aides, and staff to keep the village clinics stocked with medications and provide prescriptions to those living in our villages. New and refill prescriptions are distributed from the KANA Pharmacy to our village clinics regularly.

KANA providers write prescriptions for all other patients to be filled at Safeway or Walmart.

KANA’s Pharmacy also provides drug deactivation kits for safe disposal of unused medications.

Our Pharmacy can be reached by calling (907) 486-9860, or toll free at (877) 731-9911. If you need to refill a prescription please call our automated refill line at (907) 486-1391. Please allow 24 hours before pickup.

If you are experiencing a life-threatening emergency please CALL 911 IMMEDIATELY or go to Providence Kodiak Island Medical Center’s Emergency Department at 1915 Rezanof Drive East, Kodiak.

Village patients should contact their village Community Health Provider. Find your location information here.

NURSE ADVICE

KANA offers after-hours healthcare advice through a Nurse Advice Line.

Call (907) 486-9870 to talk to the on-duty nurse for medical guidance such as:

  • Symptoms you do not know how to manage
  • Concern about a sick family member
  • Medication questions
  • Questions about pregnancy

FAQ

The healthcare services Indian Health Service (IHS) Beneficiaries receive at KANA facilities are called Direct Care. Purchased and Referred Care (PRC) may cover the cost for approved healthcare services which are not available at our facilities, such as emergency room or referred medical and dental services. When policies and procedures are followed and requirements are met, PRC provides funding to support these services for eligible IHS Beneficiaries.

Indian Health Service is not an insurance. IHS requires PRC to be the payer of last resort, meaning all other options, including Medicare, Medicaid, V.A., Tribal, employer or private health insurance, must be used prior to IHS funds. Although IHS does not require patients to purchase insurance, we offer the assistance of our Patient Benefit Coordinator (PBC) to help you screen for possible eligibilities to the above programs. If you are eligible, KANA’s PBC can help you apply. Please call (907) 486-9870 for questions or assistance applying.

If you receive emergent medical services in Kodiak, outside of normal clinic hours, notify your KANA Case Manager within 72 hours (3 days, including weekends and holidays.) Your Case Manager will determine if follow-up care is needed and place notes in your chart reporting the ER visit. Anyone acting on behalf of a patient can notify KANA.

PRC coverage while outside of Alaska is limited to emergent medical care and is covered under ANMC PRC, not KANA.

If you receive emergent medical services while traveling outside the State of Alaska, you must call ANMC PRC within 72 hours of services received.

ANMC PRC offers informational wallet cards for your convenience. Cards are available at anmc.org/prc or by calling ANMC PRC at (800) 478-1636 or (907) 729-2470.

You are financially responsible for services received outside of the Tribal Health System that have not been referred by your provider or that are non-emergent services.

Examples of services that you may be financially responsible for include but are not limited to:

  • Services obtained outside of KANA/ANMC without referral.
  • OB deliveries at private hospitals.
  • Inpatient or outpatient mental health/substance abuse program services.
  • Second opinions outside of the Tribal Health System.
  • Nursing home or long-term care facilities.
  • Hospice/Palliative care.
  • Emergency room visits for non-emergent services.
  • Non-emergent procedures that can be performed at ANMC.

Your primary care provider will initiate a referral for the services that you require. Please note: Referral is a recommendation for treatment/test only. The PRC program must review the referral to make the determination for IHS approval of payment. All PRC eligibility requirements must also be met. Your referral will not be held or canceled if you do not meet PRC eligibility guidelines but you may be financially responsible for that referred service.

MyHealth is a secure health management tool that allows you to access your medical information and contact your primary or specialty providers online or by mobile device. Use the MyHealth portal to view medication lists, test results, clinical documents and request appointments. In your app store search: HealtheLife. To sign up for a MyHealth account, please speak with the front desk. For 24/7 password help, please call (877) 621-4227.